Shiplayer › Carriers › Express Relais
Moroccan e-commerce parcel carrier, home delivery and cash on delivery, nationwide by zone. On Shiplayer you use it under one account, alongside the other carriers, with tracking and cash collection in the same place.
| Coverage | All of Morocco, in five zones: within the city, then zones A to D by distance from the origin city. |
|---|---|
| Announced delivery time | Next working day within the city and in zones A and B, two working days in zone C, three in zone D, counted from pickup (contractual targets). |
| Pickup | Pickup at your address, no minimum, before 6 pm. |
| Accepted weight | From 1 kg to 15 kg per parcel. |
| Cash-on-delivery remittance | Cash on delivery remitted the working day after delivery. |
| Returns and refusals | Returns and refusals: 0 MAD (offer of 23/09/2026). |
| Compensation for loss or damage | 500 MAD incl. tax per parcel without a declared value; declared value accepted up to 5,000 MAD, insured at 1.5%. |
Source: Shiplayer × Express Relais partnership contract (annexes 1 and 4, offer of 23/09/2026, contract of 28/09/2026). Checked on 13/10/2026.
This carrier does not publish a rate card. Your exact price shows in your Shiplayer account, lane by lane, before you ship — and it never exceeds the carrier's public rate card. Compare public rates by lane
Create a Shiplayer account, paste your customer's message or enter the order, compare the carriers available on that lane, pick Express Relais, print the label and request a pickup. Tracking and cash collection happen in the same place.
The exact price shows in your account, lane by lane, before you ship. One rule holds for every carrier we work with: you never pay more than the carrier's public rate card. No per-label fee, no commission on cash on delivery.
No. You ship under the Shiplayer account, without opening one or negotiating with the carrier. If you already have an account with Express Relais, you can keep it alongside.
Compensation is the carrier's, shown above when it publishes one, and carried into our terms of service. Declare the parcel's value when you create it to be covered beyond the flat amount.
Compare, ship, track and collect — without changing your habits or your current carrier.
Compare the public rates of eight Moroccan carriers, lane by lane