How it works

Everything the home page leaves out.

The problem we solve, the screens as they are, what we connect to, what it costs, and the questions we get asked.

The problem

In Morocco, shipping is not what costs you. The return is.

25–35 %of parcels returned in an unoptimised cash-on-delivery operation. 10 to 15% for the best operators.
6–8 jdays to deliver in the provinces, against 3.5 in the big cities. The gap is not closing.
38 %of transactions were cash on delivery in 2025, against 58% in 2020. The share is falling; the cost of a failure is not.
3tools to compare, print and reconcile — and an Excel file between the three.

Sources: Moroccan e-commerce observatory / CMI; return rates observed in the sector.

The screens

Not a mockup: the product, photographed.

Three captures of the real dashboard, on demo data. The carriers in them are simulated and marked TEST; the screens are the ones our merchants use.

shiplayer.online/app
Comparison screen: three carriers ranked by expected landed cost
The comparison. Each carrier with its expected real cost, the calculation line by line, and what the recommendation costs against the cheapest. The rates shown here are those of a simulated carrier.
Liste des expéditions, tous transporteurs confondus, sous une seule référence
The shipments. Every carrier in one list, under a single reference. The tracking you send your customer does not change with the carrier.
Cash: what each carrier owes, what it has paid, and the gap
The cash. What each carrier owes you, what it has paid, and the gap between the two. The money never passes through us: we keep the ledger.
Integrations

Your orders come in as they arrive.

Shopify WooCommerce Magento Excel / CSV API REST

Connectors written, tested and shipped. YouCan and Storeino: in preparation. API documentation

Pricing

Never more than the published rate card of the carrier.

No fee per label, no subscription, never a commission on your cash on delivery.

Labels, tracking and customer page included
Cash-on-delivery reconciliation included
Returns re-billed at the carrier's cost, never more
Casablanca15 – 18 MAD
Major cities35 – 40 MAD
Rest of Morocco40 – 45 MAD

Moroccan carriers' published prices, recorded on 14/08/2026. Launch pricing during the pilot.

Questions

What you are going to ask us.

Which carriers can I ship with?

Our partner carriers: Express Relais, Digylog, Aramex, Tawssil et Sendit. Each one is activated on the platform as soon as its account is. The other Moroccan carriers remain compared on their published rate card, so that you see the whole market before choosing.

What does it cost?

Nothing at sign-up and no subscription. One rule: you never pay more than the carrier's public rate card. Shiplayer negotiates wholesale rates and you see each carrier's retail price before shipping. No per-label fee, and never a commission on your cash on delivery.

What happens to the money the carrier collects?

It depends on the carrier: either it pays you directly, or it remits to Shiplayer, which wires you the net parcel by parcel after reconciliation — never before the carrier has paid, never used as working capital. Either way you see what is owed, what was paid, the gap and the delay, line by line, and you dispute from the same page.

How do you connect to my shop?

A Shopify connector, a Magento connector, a WooCommerce extension, a documented REST API, or an Excel/CSV import if your orders arrive by WhatsApp — which is how a great many shops work, and that is not a criticism. A step-by-step guide with screenshots is in your merchant account.

What happens after I sign up?

Your account opens immediately: you compare rates on your lanes and prepare your orders. We contact you on WhatsApp within one working day to verify your shop, and then shipping opens. Nothing is billed during the launch phase.

Is my customer data used for anything else?

A phone number's reliability is shared between merchants as a fingerprint: no number, no name, no address leaves your account, and you never see another shop's figures — only a confidence level.

Ready to compare?

A free account, no subscription: you only pay for what you ship.

Create my account Try the demo